Loans.com.au vs Mortgage Broker: Which Is Right For You? | Esteb and Co
general 2026-01-18 β€’ 3 min read

Loans.com.au vs Mortgage Broker: Which Is Right For You?

Navigating the home loan landscape in Australia can be daunting. With numerous lenders and products, making the right choice is crucial. Among the key players in the market are Loans.com.au, a direct online lender, and traditional mortgage brokers who offer personalised service and expertise. This post will explore the differences between these two options to help you decide which route might be best suited for your needs.

Loans.com.au vs Mortgage Broker: Which Is Right For You?

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Understanding Loans.com.au

Loans.com.au is a prominent online lender known for offering competitive interest rates and a streamlined application process. As a direct lender, it bypasses the traditional bank model, offering savings directly to customers. This can often result in lower rates and fees. Loans.com.au's digital-first approach simplifies the application process, making it appealing for tech-savvy borrowers looking for a quick and efficient experience.

Pros of Loans.com.au

1. Competitive Rates: Online lenders like Loans.com.au often provide lower interest rates due to reduced overhead costs. 2. Convenience: The entire process can be completed online, from application to approval. 3. Quick Turnaround: Digital processes allow for faster approvals, often within days.

Cons of Loans.com.au

1. Limited Personal Interaction: The online nature means less face-to-face interaction, which may be a downside for those who prefer personalised service. 2. Limited Product Range: They may not offer as diverse a product range as larger banks or brokers. 3. Eligibility Criteria: Online lenders might have stricter eligibility criteria, as they rely heavily on automated assessments.

The Role of a Mortgage Broker

Mortgage brokers act as intermediaries between borrowers and lenders. They work on behalf of clients to secure the best possible loan terms and rates. Brokers have access to a wide array of products across various lenders, including big banks, smaller lenders, and credit unions.

Pros of Using a Mortgage Broker

1. Personalised Service: Brokers provide tailored advice and support, often meeting clients face-to-face. 2. Wide Range of Options: Access to numerous lenders and products increases the likelihood of finding a loan that fits your unique circumstances. 3. Expert Guidance: Brokers are well-versed in the market and can offer insightful advice, including navigating complex situations or unusual borrowing needs.

Cons of Using a Mortgage Broker

1. Potential for Higher Fees: Some brokers charge fees, although many are compensated by the lender. 2. Time-Consuming: The process might take longer due to the need for personal consultations and paperwork. 3. Conflicts of Interest: While rare, there can be a concern over brokers recommending loans that benefit them over the borrower.

Practical Tips and Advice

  • Evaluate Your Needs: Consider whether you prefer the convenience of an online process or the personal touch of a broker.
  • Compare Rates and Fees: Look beyond interest rates; compare fees, features, and flexibility.
  • Understand the Fine Print: Regardless of the lender, ensure you understand all terms and conditions before committing.

Common Mistakes to Avoid

  • Not Shopping Around: Failing to compare different lenders can lead to missing out on better deals.
  • Overlooking Fees: Low interest rates can be tempting, but hidden fees can offset savings.
  • Ignoring Future Needs: Consider how your loan choice will accommodate future financial goals or changes in circumstances.

How Esteb and Co Can Help

At Esteb and Co, we understand the intricacies of the Australian mortgage market. As experienced brokers, we offer personalised advice and access to a diverse range of lenders and products. Our mission is to simplify the home loan process, ensuring you make informed decisions that align with your financial goals. Whether you choose Loans.com.au or prefer a broker's touch, we are here to guide you every step of the way.

Frequently Asked Questions

Q: What is the main advantage of using Loans.com.au?

A: The primary advantage of Loans.com.au is their competitive interest rates, made possible by their low overhead costs and online operating model.

Q: How does a mortgage broker help in securing a home loan?

A: A mortgage broker offers access to a wide range of loan products, provides personalised advice, and helps navigate through complex loan applications.

Q: Are there any hidden fees with Loans.com.au?

A: While Loans.com.au often offers lower rates, it’s crucial to read the fine print and ask about any potential fees that may apply.

Q: Can I use both Loans.com.au and a mortgage broker?

A: Yes, you can explore options with Loans.com.au and consult with a broker to compare offerings and decide which is best for your situation.

Q: How does Esteb and Co differ from other brokers?

A: Esteb and Co pride themselves on personalised service, expert market knowledge, and a commitment to finding the best possible loan for each client.

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Ricky Esteb - Licensed Mortgage Broker
Richard (Ricky) Esteb
Licensed Mortgage Broker & Founder
Credit Rep #574071 ACN 681 636 056 83+ Lender Panel

With direct experience helping Australians secure home loans, car finance, and business funding, Ricky founded Esteb and Co to bring transparency and technology to mortgage broking.

βœ“ Verified & Last Reviewed: 2026-01-18 | Content meets ASIC regulatory requirements